Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how j200m ("j200m", "we", "us" or "our") collects, uses, stores, shares and protects personal data obtained from visitors to https://j200m.click and from registered members who use the j200m sports betting and casino entertainment platform.

j200m is an English-language brand created for responsible Malaysian adults. We recognise that privacy is important to our members, particularly given the sensitive nature of financial and account information involved online betting and gaming activity. This Policy is designed to give you a clear and honest picture of our data practices so that you can make informed decisions about your j200m membership.

By accessing j200m or creating an Account, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue your use of j200m immediately.

Definitions

The following definitions apply throughout this Privacy Policy:

• Personal Data — any information relating to an identified or identifiable natural person, including name, contact details, device identifiers and financial information.
• Processing — any operation performed on personal data, including collection, storage, use, disclosure and deletion.
• Data Subject — the individual to whom personal data relates; the j200m context, this is the Member or site visitor.
• Data Controller — the entity that determines the purposes and means of processing personal data. j200m acts as data controller for personal data collected through the platform.
• Third Party — any person or organisation other than j200m and the Data Subject, including payment service providers, technology partners and analytics providers.
• Cookies — small text files placed on a user's device by a website to retain session information, preferences and analytical data.
• KYC — Know Your Customer; the identity verification process used to confirm a Member's identity, age and place of residence.

Data We Collect

j200m collects personal data from the following sources and in the following categories:

j200m does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions or biometric data. Where identity documents are submitted for KYC purposes, the relevant identification information is extracted and retained only for verification and anti-fraud purposes.

How We Use Your Data

j200m uses personal data collected from Members and visitors for the following stated purposes:

1. Account registration and management: To create, maintain and administer your j200m Account, verify your identity and age, and process account-related requests.
2. Service delivery: To provide access to sports betting markets, casino-style game content, VIP programme features, promotional offers and responsible gambling tools.
3. Payment processing: To facilitate MYR deposits and withdrawals via supported Malaysian payment methods including Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX and cryptocurrency channels.
4. Identity verification and fraud prevention: To conduct KYC checks, verify that Members meet the 21-and-above age requirement, and detect and investigate suspected fraudulent or abusive account activity.
5. Regulatory and legal compliance: To meet applicable legal obligations, respond to lawful requests from regulatory authorities, and maintain records required by law.
6. Responsible gambling: To monitor account behaviour for indicators of problem gambling, apply member-requested deposit limits or self-exclusion arrangements, and deliver relevant player welfare communications.
7. Communications: To send transactional messages relating to your Account (deposit confirmations, withdrawal updates, verification requests) and, where you have consented, to send promotional content about j200m offers and features.
8. Platform improvement: To analyse usage patterns, identify technical issues, test platform improvements and optimise the j200m user experience for Malaysian members.

Legal Basis for Processing

j200m processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform the j200m membership agreement, including account administration, payment processing and service access.
• Legitimate interests: Processing necessary for j200m's legitimate business interests, including fraud prevention, security monitoring, platform analytics and responsible gambling oversight, provided such interests are not overridden by the rights and freedoms of the Data Subject.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including identity verification and record-keeping obligations.
• Consent: Where j200m relies on consent — for example, for the sending of optional marketing communications — you may withdraw that consent at any time by contacting j200m support or adjusting your Account communication preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Data Sharing

j200m may share personal data with the following categories of third parties where necessary and proportionate to the stated purpose:

• Payment service providers: Processing deposit and withdrawal transactions through Malaysian banking and e-wallet providers (Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay) and cryptocurrency network infrastructure requires the transmission of relevant transaction data to those providers.
• Identity verification partners: Third-party KYC and anti-money laundering service providers may receive identity document data and verification results to support j200m's compliance obligations.
• Technology and infrastructure providers: Hosting providers, security monitoring services and platform analytics tools may process technical and usage data as part of their contracted services to j200m.
• Regulatory and law enforcement authorities: j200m will disclose personal data to competent authorities where required by applicable law or valid legal order.

All third-party providers engaged by j200m are required to handle personal data in accordance with applicable data protection standards and to use Member data only for the specific purposes for which it was shared.

Cookies & Tracking Technologies

j200m uses cookies and similar tracking technologies to support platform functionality, maintain session continuity and collect analytical data about how Members and visitors use the site. The following types of cookies may be used:

• Strictly necessary cookies: Essential for core platform operation, including session authentication and security functions. These cannot be disabled without impairing the functionality of j200m.
• Functional cookies: Store user preferences such as display settings and language choices to improve the browsing experience across sessions.
• Analytics cookies: Collect aggregated usage data to help j200m understand how Members navigate the platform, which sections are most frequently accessed and where technical issues arise.
• Session cookies: Temporary cookies that expire when your browser session ends, used to maintain logged-in state and transaction continuity.

Most browsers allow you to manage cookie settings, including blocking or deleting cookies. Please note that disabling cookies may impair the functionality of j200m, particularly for logged-in account features and payment flows.

Data Retention

j200m retains personal data for as long as necessary to fulfil the purposes described in this Policy, comply with applicable legal retention obligations and resolve any outstanding disputes or enquiries. The following general retention principles apply:

• Active Account data: Retained throughout the duration of your membership and for reasonable period following Account closure to support post-closure enquiries and regulatory obligations.
• Financial transaction records: Retained for the period required by applicable financial record-keeping regulations, which may extend several years beyond the date of the transaction.
• KYC and identity verification records: Retained for the period required by applicable anti-money laundering and identity verification obligations.
• Technical and usage logs: Retained for shorter periods aligned with operational and security monitoring requirements, typically up to 12 months unless specific retention grounds apply.
• Marketing consent records: Retained for as long as marketing communications are active and for period following consent withdrawal to demonstrate compliance.

When personal data is no longer required for any applicable purpose, j200m will take reasonable steps to delete or anonymise it in a secure manner.

Data Security

j200m implements technical and organisational measures proportionate to the sensitivity of the personal data processed and the risks associated with its use. These measures include:

• Encryption of data in transit using industry-standard secure protocols;
• Access controls limiting personal data access to authorised personnel with a legitimate operational need;
• Regular security reviews and vulnerability assessments of platform infrastructure;
• Procedures for detecting, investigating and responding to potential personal data breaches in a timely manner.

Members also hold responsibility for protecting their Account credentials. j200m recommends using a strong, unique password, enabling any available two-factor authentication, and signing out from shared devices after each session. j200m will never request your password through unsolicited email or chat.

Your Rights

Subject to applicable law, j200m Members and visitors have the following rights in relation to their personal data. Requests to exercise these rights should be submitted to j200m using the contact details in Section 13.

j200m will respond to rights requests within a reasonable timeframe, typically within 30 calendar days of receipt. In complex cases or where a high volume of requests is received, this period may be extended, in which case j200m will notify you of the extension and reason for it.

Protection of Minors

j200m is strictly an adult platform for persons aged21 and above. j200m does not knowingly collect, store or process personal data belonging to individuals under the age of 21.

Where j200m becomes aware that an Account has been registered by or on behalf of a person under 21 years of age, all associated personal data will be deleted and the Account will be closed immediately. Identity verification procedures are applied to support compliance with this requirement.

If you have reason to believe that a minor has submitted personal data to j200m, please notify us at [email protected] so that prompt remedial action can be taken.

Changes to This Privacy Policy

j200m reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform functionality. Material changes will be published on this page with an updated review date.

Members are encouraged to review this Policy periodically. Continued use of j200m following the publication of a revised Policy constitutes acknowledgement of the updated terms. Where changes are material and require your active consent, j200m will seek that consent through appropriate channels prior to the changes taking effect.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data by j200m, please contact our support team using the details below. All privacy-related communications are handled in English for Malaysian members.

j200m aims to acknowledge privacy enquiries within one business day and to provide substantive responses as promptly as the nature of the request permits. Please include your registered Account username (not your password) and a brief description of your enquiry to help us respond efficiently.